Returns or Cancellations & Refunds
We warehouse and ship all orders and it is therefore us who decide the return policy and has final right of refusal on all returns. Claims of damage, defect or error must be made within 48 hours after receiving your order. Returns of non-defective items must be made within 10 days after receiving the items, in its original packaging and in an unused and saleable condition. Returns will be accepted, however shipping costs are at the customer’s expense and are not refundable. Special order items are NOT returnable. For other items please check with us BEFORE ordering to determine if an item is returnable. Credit card refunds will be processed to the original credit card.